Forum Discussion

Rising Novice

2 years ago

Sims 4 game crashing after modifying household in CAS and trying to enter lot

Okay! So, since the last patch I have been experiencing an issue that never fails to happen under this circumstance: I'm modifying a household in CAS (ex: adding cc skin details on them) and then g...

gameplay issue

SimzSlayerYt

Rising Novice

2 years ago

Hi I have tried this 2 times. With each steps being respected and created a 2 new saves and deleting localthumbcache while going in and out of game when it crashes.

Whilst having no mods and new save : placing lots from the gallery

- 1 lot out of 3 is either freezing the game or crashing it

- and entering like the calientes for exemple doesn't crash my game but if I go in cas and I replace them with a different version of them from the gallery (2 different versions for each game repair I did) it crashes when I try to enter live mode and play.

- Also when I manage to play with a household, if I like visit another lot (premade in the new saves or placed from gallery, happened in both instances) 1 time out of 5 the game crashes.

I'm running with directx9.

crinrict

Hero+

2 years ago

@SimzSlayerYt That sounds like a lot. There are lot in the gallery that crash the game but this seems excessive,

Could you post your Computer's DxDiag?

- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post

SimzSlayerYt
Rising Novice
2 years ago
Hi ! Here's the file you asked for!
DxDiag.txt123 KB
- holger1405
  Hero+
  2 years ago
  @SimzSlayerYt
  
  Crin asked me to answer you:
  
  The DxDiag service crashed during creating the DxDiag, that is a sign of problems in the graphic system or Windows.
  
  Hit Windows key and X.
  
  Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” or "Windows Terminal (Administrator)", whichever option is offered.
  
  Inside the PowerShell or CMD, enter “DISM.exe /Online /Cleanup-image /Checkhealth” without quotes. > ENTER.
  
  If errors are found, notify us. If no errors were found reaped steps 1 & 2.
  
  Inside the PowerShell or CMD, enter “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes. > ENTER.
  
  The system will start validating soon. If it throws an error, please list it here.
  
  After it reaches 100%, hit Windows key and X again.
  
  Again, choose “PowerShell (Administrator)” or “Command Prompt (Administrator)”
  
  Inside the PowerShell or CMD, enter “sfc /scannow” without quotes. >ENTER.
  
  Post the message you receive at the end of the processes here.
  - SimzSlayerYt
    Rising Novice
    2 years ago
    Windows Resource Protection found corrupt files and successfully repaired them.
    For online repairs, details are included in the CBS log file located at
    windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
    repairs, details are included in the log file provided by the /OFFLOGFILE flag.
    PS C:\WINDOWS\system32>
    PS C:\WINDOWS\system32>