Forum Discussion

SimzSlayerYt's avatar
SimzSlayerYt
Rising Novice
2 years ago

Sims 4 game crashing after modifying household in CAS and trying to enter lot

Okay! So, since the last patch I have been experiencing an issue that never fails to happen under this circumstance:  I'm modifying a household in CAS (ex: adding cc skin details on them) and then g...
gameplay issue
crinrict's avatar
crinrict
Hero+
2 years ago
@SimzSlayerYt That sounds like a lot. There are lot in the gallery that crash the game but this seems excessive,

Could you post your Computer's DxDiag?

- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post
  • holger1405's avatar
    holger1405
    Hero+
    2 years ago

    @SimzSlayerYt 

    Crin asked me to answer you:

    The DxDiag service crashed during creating the DxDiag, that is a sign of problems in the graphic system or Windows.

    • Hit Windows key and X.
    • Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” or "Windows Terminal (Administrator)", whichever option is offered.
    • Inside the PowerShell or CMD, enter “DISM.exe /Online /Cleanup-image /Checkhealth” without quotes. > ENTER.
    • If errors are found, notify us. If no errors were found reaped steps 1 & 2.
    • Inside the PowerShell or CMD, enter “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes. > ENTER.
    • The system will start validating soon. If it throws an error, please list it here.
    • After it reaches 100%, hit Windows key and X again.
    • Again, choose “PowerShell (Administrator)” or “Command Prompt (Administrator)”
    • Inside the PowerShell or CMD, enter “sfc /scannow” without quotes. >ENTER.
    • Post the message you receive at the end of the processes here.
    • SimzSlayerYt's avatar
      SimzSlayerYt
      Rising Novice
      2 years ago

      Windows Resource Protection found corrupt files and successfully repaired them.
      For online repairs, details are included in the CBS log file located at
      windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
      repairs, details are included in the log file provided by the /OFFLOGFILE flag.
      PS C:\WINDOWS\system32>
      PS C:\WINDOWS\system32>

      • holger1405's avatar
        holger1405
        Hero+
        2 years ago

        @SimzSlayerYt 

        The game is still crashing I assume? (Restart your PC before testing.)

        Press the Windows key > Write "CMD" (Without the quotation marks) > Right click on "Command prompt" in the search results. > Run as administrator.

        • Copy "findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt" (Without the quotation marks) into the prompt of the command prompt. > ENTER.

        • Upload the "sfcdetails.txt" that is now on your desktop. 

About The Sims 4 Gameplay Questions & Issues

Get help and answers to your gameplay questions and issues in The Sims 4.19,943 PostsLatest Activity: 5 months ago