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SimizenJ's avatar
SimizenJ
Seasoned Traveler
2 years ago

Sims can't use Laptops

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.105.332.1020
What expansions, game packs, and stuff packs do you have installed? For Rent, Horse Ranch, Growing Together, High School Years, Cottage Living, Cats & Dogs, Seasons, City Living, Get to Work, Get Famous, Island Living, Discover University, Get Together, Snowy Escape, Eco Lifestyle, Werewolves, Vampires, Realm of Magic, My Wedding Stories, Dream Home Decorator, Parenthood, Dine Out, Spa Day, Outdoor Retreat, Strangerville, Jungle Adventure, Journey to Batuu, Home Chef Hustle, Moschino, Tiny Living, Laundry Day, Vintage Glamour, Cool Kitchen, Backyard, My First Pet, Perfect Patio, Toddler, Movie Hangout, Fitness, Bowling Night, Romantic Garden, Spooky, Luxury Party, Paranormal, Nifty Knitting, Kids Room, Goth Galore, Castle Estate, Modern Luxe, Book Nook, Basement Treasures, Greenhouse Haven, Bathroom Clutter, Simtimates Collection, Everyday Clutter, Pastel Pop, Desert Luxe, First Fits, Decor to the Max, Blooming Rooms, Industrial Loft, Courtyard Oasis, Incheon Arrivals, Country Kitchen, Bust the Dust, Throwback Fit, Carnaval Streetwear, Fashion Street, Modern Menswear, Moonlight Chic, Little Campers, Crystal Creations
Steps: How can we find the bug ourselves? Put a laptop on any available surface with a chair available. Select any interaction with the laptop for your sim to carry out.
What happens when the bug occurs? The interaction quickly disappears from the queue without sim performing interaction.
What do you expect to see? My sim should carry out the action.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No

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When I choose an option from the laptop menu, the interaction immediately goes away without my sim carrying it out. The only work around I've found is to have my sim sit in the chair that the laptop is at and then choose an option from the menu for my sims to carry out.

Been having this issue for several months, anyone else?

Mods and CC in folder but disabled in game.

gameplay issue

4 Replies

  • SimizenJ's avatar
    SimizenJ
    Seasoned Traveler
    2 years ago

    When I choose an option from the laptop menu, the interaction immediately goes away without my sim carrying it out. The only work around I've found is to have my sim sit in the chair that the laptop is at and then choose an option from the menu for my sims to carry out.

    Been having this issue for several months, anyone else?

    Mods and CC in folder but disabled in game.

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago
    There's already a thread for this. Will merged this later once I find it.
  • CGrant56's avatar
    CGrant56
    Hero+
    2 years ago

    @SimizenJ 

    Usually, when a sim can't use a computer of any type, not just a laptop, when you queue them to do it by clicking on the computer, but they can use it if you queue them to sit down in the chair facing the computer first before queuing the sim to use the computer.  it means that there is something else on the surface that is intruding into the computer's footprint which is blocking direct computer use.  It usually happens if the items on the surface or the computer were placed with MOO on, but I have found that it can happen with MOO off if the computer was placed first and clutter is placed after.  And it also can happen if you place items at an angle.  In this case, what is happening is a routing fail and the game does not give the sim the thought bubble letting you know that's what happened.  One other time this seems to happen is when the computer is on a countertop with a barstool. Changing the barstool will sometimes fix it but not always.  

    So, to fix it:  In build mode, clear the surface of all items including the computer.  With MOO off, place the computer.  Place your desk lamp and clutter.  if anything won't place, then either delete it or find an alternate item that will place.  Then grab the computer, pick it up and put it back right where it was.  If the footprint turns red and the computer won't place, something else you placed is intruding into the footprint.  So, start removing things from the surface one at the time, and try to place the computer again after each item until the computer won't place.  You can tell you've found the item intruding the footprint when the computer footprint remains green when you try to place it after removing that item.

    Hope this helps.   

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