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stuckyvibes's avatar
stuckyvibes
Seasoned Newcomer
11 days ago

Small business panel not showing-- unable to close or open

After today's (22.03.2025) update, my sim cannot do anything with his small business. By that I mean all interactions are void: buying, selling, opening and closing.

Since the small business panel is not showing the small business he owns (only "Register small business", but that doesn't work either), I tried to open/close/sell through phone and ticketing kiosks. However, nothing happened no matter what I clicked, and my sim showed the reset pose (the arm spread standing pose). So the panel says my sim not owning any small businesses and displayed the "Register" option, but on the other hand, my sim's phone says my sim already own a small business. 

My sim's small business is opened in 2 lots, one on his residencial small business lot and one on a regular small business lot. At first, I let him opened his small business at his home lot. As his employees and customers never showed up and no simeons was charged, so I thought the opening was not successful. Then, I let him travel to his small business lot and see if the small business interaction would work there and the answer was no. I was like, ok, then let him travel back home, but the error code: 123:b378c837:938c06ee popped up and my sim couldn't go home. So I let sims from other household to call him to other lot and have control back on him again. My sim can travel to all other lots and other worlds except his home lot now. I have tried to let sims from other household travelling to the bugged home lot, but the error code popped up again. I tried to wait for 24 sim hours to let the small business close itself, but nothing happened again. It just wouldn't close. 

I have tried tested all my mods, repaired my save and game, did the EA app recovery, cleared cache through the EA app and "The Sims 4" folder in File Explorer, did a vanilla game and put back only the necessary files. What can I do now and when will this be fixed? 

3 Replies

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    9 days ago

    stuckyvibes 

    Please move your mods folder to the desktop and delete localthumbcache.package then test to see if you still have the same error. Do not save. If the error is there start a new save and see if you can replicate the error there. If you can't then your current save is permanently damaged. This can happen if you open the game with broken mods in and saving making the error permanent. I recommend that you in the future make a habit of testing your mods in a backup copy of your save when there has been an update to the game. That way you can always restore your save if things go wrong 

  • stuckyvibes's avatar
    stuckyvibes
    Seasoned Newcomer
    3 days ago

    I tried playing other households for a few days and it just solved itself. Idk how but I can let my sims go back to their home lot and their small business seems fine now🤷‍♀️

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