Stairs Mess Up Gameplay

Hi @lolssk 

Try the following

• Close the game
• Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
• Repair the game
• Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry
• Start a new save game
• Check if you still have the error
• Report back with your results for further steps on how to get your stuff back.

That worked! Thanks! 

Okay, I lied it did not work. So like it’ll let me change a couple of things and then I’ll delete something like a wall or stairs and then it does that again where it just doesn’t let me change anything after that. So it’s not just the stairs, it’s the gameplay. I ran twisted mexi better exceptions to see if I could find any broken mods, I also made sure all of my script mods and mods that changed gameplay were updated. I really don’t know what’s going on. It only does this in build mode. I have no issues with CAS, besides when my game crashed after saving my family and trying to put them on a lot. I hate to think I have to the half and half because the way that this work is that I can play for like 30 mins or so and everything is good then next thing you know it’s not so I can’t immediately assess whether or not if it’s a mod or not. 

Build Mode IS Not Working

Okay, so I am a Mac user. I play on an IMac and we recently had the update where we moved from origin to the EA App.

So I moved to the EA App, started the game and went to decorate my houses just to find that when I go to place the stairs it just disables the entire build mode? I can’t buy, sell, or even place anything in the lot after it.

So I posted on here before and someone told me to delete the entire electronic arts folder and start again. I did. STILL DOES THE SAME THING!

I removed all of my mods and tried again, DID NOT WORK.

I found out that if I just regularly decorate then it’s fine, but as soon as I go to delete a wall or place stairs that’s when everything falls apart and I don’t know what to do.

It’s NOT THE MODS, because I’ve removed all of them.

Also it’s important to add after the game breaks I can go into live mode, but when I try to go to manage worlds or exit the game it just gets stuck loading.

Is anyone else experiencing any issues since moving to the EA App?

Also, just tried to do it again. It places the stairs, game breaks, and when I tried to place another stair it says OP Generation failed???

Update! EA did some type of Update and now everything’s back to normal. I’m not sure if it was an update per se , I just got a. Notification that says EA would like to make changes to your Mac and I had to put in my password and now everything is fine. Thanks for the help! 🙂

Same issue here... Or similar, anyways. I've got all the foundations of the house sorted, including the second floor.

Then I place the stairs to connect to the second floor.. (I tried placing them before building the second too, but hoped that might've been the fix 😅)

Placing the stairs seems to break everything... Game sort of freezes (can select things but can't place them, can't make stairs bigger, can't delete, can't save, can't exit) -> have to go through activity monitor to force close... It's a build with platform (which shouldn't be an issue, as I fixed that earlier), and I use no CC or mods. Ever. I do have a lot of the packs though.

Anyone have any ideas on how to fix without destroying the game? I've tried repairing multiple times in EA app. 😭 Not had this issue before, and I even placed big stairs on the platform foundation of the house with no issues earlier in the save!

(sorry for the dark SS btw, I forgot to add lights before it broke 🙈)

Hi, I definitely have the exact same problem and also tried repairing and restarting the game. I do use mods and tried updating them but nothing changed. Do you still have this issue or is it fixed? And if it was fixed, how ?