Forum Discussion

JoshuaTree21's avatar
JoshuaTree21
Rising Novice
3 months ago

The Sims 4 stuck on loading screen on specific lot/household.

I can’t seem to figure out the problem with my save game. Idk if it’s corrupted but I can get into the game but whenever I try to enter in this specific lot or household the loading screen is stuck. ...
gameplay issue
crinrict's avatar
crinrict
Hero+
3 months ago
@JoshuaTree21

Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

Best is to delete the ones you have, then trigger the error and check if new ones are created.

If that is the case, please upload them to a new post in this thread.

Please either create a .rar file to upload or copy/paste the content into your post.

Deleting the file won't fix your issue. Uploading the file is meant for troubleshooting.
JoshuaTree21's avatar
JoshuaTree21
Rising Novice
3 months ago

No it just has the localthumbcache.package which I move to trash everytime. 

    • JoshuaTree21's avatar
      JoshuaTree21
      Rising Novice
      3 months ago

      I read that link you sent and it says to delete the scratch folder in my saves folder? I do see that in my saves folder what happens if it take the “scratch folder” out?

      • crinrict's avatar
        crinrict
        Hero+
        3 months ago
        @JoshuaTree21 The scratch folder is a temp folder for the save that should only be present when the game runs. If the game crashes or you shoot it down, the files aren't being deleted as they should.

        This is just to clean up though, shouldn't be related to the main issue.

        First step is to find out if it's isolated to the household and if it's the house or the Sims.

About The Sims 4 Gameplay Questions & Issues

Get help and answers to your gameplay questions and issues in The Sims 4.18,284 PostsLatest Activity: 9 minutes ago