Forum Discussion

emmagracemustdie's avatar
5 hours ago

Unable to Download on Mac

Recently switched from Windows playing The Sims via steam to Mac. When I download and log into the EA app, it does not give an option to download The Sims 4 for macOS, only shows unavailable content (The Sims4 for windows). 

1 Reply

  • Unfortunately, if you bought Sims 4 packs through Steam, that version is Windows only. Anything you purchased through the EA App can be Windows or Mac, but not through Steam.

    If you already bought a lot of packs, you may want to look into using Bootcamp to install Windows on your Mac, if you don’t have a Windows machine available anymore. Otherwise you’d need to repurchase through the EA App.

    If you’re just trying to install the base game, try disconnecting Steam from your EA account to make it available again in the EA app.