UNABLE TO GO ONLINE
Hiya, this is a new issue that has popped up over the last couple of days, on the one day I actually needed the gallery haha, my game has decided to block from connecting online, every time I try its stuck on the connecting screen but won't actually ever connect. All of my mods are up to date, I tried deleting the localthumbcache, and I repaired the game, but the issue is still there, just wondering how to fix this, whether its an issue any body else is experiencing, etc.. as I would really appreciate an answer, as I love the gallery, and would love to be able to get back to building my forever save file lol! Thank you and I look forward to the response, Aoife x PS. It would be brilliant if I could get through to a human on the ea help website, as all it gives me is an ai agent, who doesn't help whatsoever, and just bypasses me to forums that either have nothing to do with my issue, or ones where I've already tried, and have told it.
cooking bug
've tried multiple times making my Sims try different recipes that contain meat or anything they have to cook on the stove, but midway after cutting/stirring up the ingredients, they will stop, and suddenly the Sim can't reach the food. This only happens with meat dishes or foods that have to be cooked on the stove. I've deleted all my food mods to see if that was the problem, but it wasn't, and I've tried resetting my Sims, but there is no change. Please help me solve this problem; my Sims are tired of salads. :(
Error after finishing creating a household
Any help is appreciated!!!!! After I finish creating my household, I pick the world, and then select the lot for my household the screen loads and then brings me back to the world selection with a glitching blue box that's blank. I even tried exiting the game, and loading/resuming game and it does the same thing. I have deleted and redownloaded the game, as well as delete all date.Cats & Dogs: my pets keep disappearing (Mac, no mods)
Hi everyone, I bought The Sims 4 Cats & Dogs on 3 November 2026. Since then, my pets keep disappearing and the pack is not playable for me. My setup: Mac: Apple M2, 8 GB memory, macOS 14.2.1 Game version: 1.129.39.1230 No mods or custom content I have played the pack for less than 2 hours I would like a refund because the pack does not work properly. But the Refund Tool does not list it, and the Contact Us page shows no option to reach an advisor for any topic I choose. EA NextStep also sends me back to the same page. Could an EA staff member or community manager please help me reach an advisor about a refund? Any tips on fixing the disappearing pets are welcome too. Thank you!
Game Freeze when Eating + TV
For some reason, every time my Sims watch TV while eating, as soon as they get up to go put the plate away, my game freezes. The only time I've been able to stop the crash is if I reset the sim before they get up and start walking. I check my mods frequently, and they are all up to date / not corrupted. I'm using base game food, and I honestly don't know what's causing it. It's been happening since early October for me. PLEASE!!! Fix this. I can't save progress like this, and it really sucks.All lots have been reset back to basegame/EA default
I just updated my game, October 30th, and directly after stating my game all my buildings and lots have been reset back to the EA default in the map. But when I load into a lot, there is nothing there except for the sims. All of my households remain unchanged so this issue seems to only have effected the lots. I need help getting this fixed since it would be heartbreaking to loose years and years of gameplay and building. I have cc and mods installed in my game but haven't made any changes for months except for updating a mod. I haven't touched the Sims 4 folder either. Would be grateful for any help or guidance from anyone who has experienced the same problems.
