Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.91.186.1030
What expansions, game packs, and stuff packs do you have installed? I have all except for dream home decorator, werewolves, and perfect patio stuff pack installed.
Steps: How can we find the bug ourselves? Im not sure?
What happens when the bug occurs? I try to access the gallery and it claims im not online, then when i try to connect it states the game isnt registered to my account.
What do you expect to see? The gallery.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? No
I have contacted two seperate ea helpers and both attempted to add the sims 4 to my account via code since i have the disc version, neither were able to help and the second one told me to post here. I tried deleting my origin cache, my sims cache, i tried uninstalling and reinstalling both origin and the game, I attempted with and without mods.