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Uselezlezbean's avatar
Uselezlezbean
2 years ago

Unable to Place Selections In Build/Buy Without Switching Tools

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? Most recent as of 1/1...
gameplay issue
crinrict's avatar
crinrict
Hero+
2 years ago

Hi @Uselezlezbean 

Try the following

  • Close the game
  • Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
  • Repair the game
  • Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry
  • Start a new save game
  • Check if you still have the error
  • Report back with your results for further steps on how to get your stuff back.
  • Uselezlezbean's avatar
    Uselezlezbean
    2 years ago

    I have already tried repairing the game once prior to no effect, will removing the game files really do anything?

    • crinrict's avatar
      crinrict
      Hero+
      2 years ago
      @Uselezlezbean It's standard troubleshooting to get rid of left over data (in cache files) and make sure you can test on a mod free game.

      You can add stuff back later but this is to find out if it's a game issue or related to your user files/save game/mods.
      • Uselezlezbean's avatar
        Uselezlezbean
        2 years ago

        So the issue is fixed, how do I get my saves back?

  • Hazelgonenutty's avatar
    Hazelgonenutty
    2 years ago

    Hello Crin!!

    I have the Sims 4 downloaded on Steam but I don't know how to repair the Sims 4 on Steam or the EA app the only thing I can seem to do is verify the integrity of files by right-clicking on the Sims 4 in my Steam library selecting properties then installed files and clicking verify the integrity of files. I was just wondering if you would know how to repair the game. I haven't been able to repair the game since the Sims team switched from Origin to the EA app. 

    Thanks, Hazel <3

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