Forum Discussion

Najessie's avatar
11 months ago

Unable to Save Game in The Sims 4 - Infinite Save Loop Issue

For the past few months, I've encountered a problem where I am unable to save my game when playing with a specific household. The game enters an infinite save loop, and the save never completes. 

Details of the Issue:

  • Game Version: current version
  • Platform: Mac
  • Household Name: Alexis household 
  • Save File Name: IDK I couldn't save since April 1st 2024
  • Issue Description:
    • I have tried saving with this household on multiple occasions, but the game consistently fails to save, resulting in an infinite loop.
    • This issue only occurs with this specific household; I am able to save other households in the same save file without any problems.

Steps I Have Already Taken:

  1. Updated all mods and custom content, and removed any unused ones.
  2. Started a new save folder and gradually reintroduced save files.
  3. Repaired the game using the EA app.
  4. Emptied the household and personal inventories of all Sims in the household.
  5. Moved the household to a new lot.
  6. Created new save files and imported the household from the Gallery.
  7. Reinstalled The Sims 4 and all game packs after ensuring full downloads.

2 Replies

  • @Najessie

    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    Best is to delete the ones you have, then try to save and check if new ones are created.

    If that is the case, please upload them to a new post in this thread.

    Please either create a .rar file to upload or copy/paste the content into your post.

    Deleting the file won't fix your issue. Uploading the file is meant for troubleshooting.
  • Trimoth's avatar
    Trimoth
    Seasoned Veteran
    9 months ago

    This is occuring for me since lovestruck only certain families and only happens if I enter build mode