Hey all,
This issue should no longer be occurring as we released a fix to the Gallery servers earlier today.
Can you confirm if you still run into this now?
I just checked PS4 and PS5. My gallery profile is behaving properly now. Thank you @EA_Cade and please pass along gratitude to the team as well! ♥
Hello @EA_Cade
This issue is happening to me. I use a PC and I do use CC and mods, However, I took out my mods and CC and the issue did not occur. To find the issue, I have repaired my game multiple times, deleted my cache and resource files and installed the game. However, when I put my cc and mods, the issue is still there.
I am currently using the 50/50 method to locate the issue. However, when I do find the issue, I find another cc is causing the issue to arise as well. It is very frustrating and I have been trying to locate the cc, that is causing this issue to arise, for 1 month now. I know that some CC and mods are causing the issue but all was working well before the patch 1.108.349.1020 was released.
My sister also plays the sims 4 with a PC and cc and mods but her gallery, showcase, catalog and library all work fine. We practically have the same CC and mods.
Not only do my showcase and catalog pages not show my creations, but the gallery does not produce any results. Only my library is unaffected.
The pictures below show what is happening.
I would appreciate it if you could help me solve this issue as I feel unmotivated to play the sims 4 now ☹️
Thanks so much.
