UPDATE MADE MY GAME CRASH! LOADING SCREEN ONLY.

So I just updated my game… and now I can’t play it takes me from the Home Screen into the town of the game I’m playing then when I try to play as the family I have saved it will not load had the loading screen on for over 40 mins tried restarting tried recovering and earlier save it will not load! Someone please help I was playing find before the update 😭😭😭