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mandyf132's avatar
mandyf132
Seasoned Newcomer
31 days ago

Wall cabinets crash game

Anytime I try to place a wall cabinet from any pack, my game immediately crashes. Is there anything I can do to fix this? Please explain it very simply because I am not very tech savvy.

  • mandyf132  Try forcing the game to run in DirectX 11 mode.  Open the EA App, click Sims 4 > Manage > View properties, and enter -dx11 in the command line box.

    If that doesn't help, please provide a dxdiag.  Hit Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

2 Replies

  • mandyf132  Try forcing the game to run in DirectX 11 mode.  Open the EA App, click Sims 4 > Manage > View properties, and enter -dx11 in the command line box.

    If that doesn't help, please provide a dxdiag.  Hit Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.