Forum Discussion

agatoulia's avatar
agatoulia
Newcomer
2 months ago

when planning a wedding, i can never start it, i get an infinite loading screen

When planning a wedding, no matter what lot I chose for it I get stuck on loading screen.

3 Replies

  • Could you please provide the following information

    • Are you using mods/cc in your game ? Please remove them and test without them if you do.
    • What platform are you playing on (PC, Mac, Playstation, XBox)
    • When exactly are you getting stuck ? After clicking the check mark or after the wedding starts ?
  • I am having the same issue just now. I do have a mods folder but mods are deactivated within the game after the latest update. I am playing on PC and it is getting stuck after selecting the guests and venue and clicking the check mark, then it transitions to the loading screen with a rotating plumbob.

  • crinrict's avatar
    crinrict
    Hero+
    3 hours ago

    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    - Delete the ones you have
    - Trigger the error again
    - Check if new ones are created
    - If that is the case, please copy/paste the content here. You can open the file with any text editor.


    Deleting the file won't fix your issue. Posting the info is meant for troubleshooting.