Accessibility Issues for Disabled Players Since Jan 31 Update

I am surprised (and disappointed) that there has been no response.

I feel sorry for those who claim to be unable to play now due to disabilities. As Sims 4 does so much to promote inclusivity, I hope these players are considered and that something is done.

@JustinB113 to be fair not everyone that plays on console uses the forums or even know the feedback thread exists.

I watched a little simsie video the other day covering the pj set drama and there where console players the comments that were completely unaware of the update and assumed it was just a problem with their game.

I really dislike the new build menu. I liked being able to minimize it. Also it takes a few minutes to open the objects by function because they all have to load instead of just one function. Please make it able to be changed back if we want it to.

It's horrible, I don't get why they changed it. I really hope that they change it back soon.

I think at this point console players just want some acknowledgement. It's been over a month since anyone even acknowledged the issues. Just a "hey we haven't addressed the console controls in this patch but are actively working on a solution soon" would have been fine. Instead we got absolute radio silence and a new ep drops tomorrow, which I am sure many console players wanted to enjoy but now won't.

These new controls I imagine are incredibly difficult for players with disabilities. I can only imagine how much having to scroll using two buttons would irritate someone with RSI for example. Please look to address this, it isn't fair on players. Console players seem to constantly be overlooked as a lesser player base, when in all actuality probably pay more for content than PC players, as the packs aren't often on discount sites and we don't have access to CC.

Deleted.

Still no updates or news regarding console controls, unfortunately disabled players are still having lots of issues when playing or simply can't play all.

Hopefully we will get some information soon.

Made an account yesterday just to discuss this. I haven't played for months and tried recently, it's completely unplayable with a controller. I tried using my mouse and keyboard and I hate it - hate the controls, hate everything about it. I hope they fix it soon. Like I said in the Answers HQ thread, I do like the added ability to extend the roof and hope they add the ability to place trims where we want. I was planning on finally getting the Werewolves GP but will be waiting now. Hopefully they can tweak the controls a bit and make it better.

I've change the title of the thread as it was created before I realised how much players with disabilities had been impacted by the update and I wanted to make sure it was highlighted as it's really important and shouldn't be ignored. Updates shouldn't make the game less accessible for players.

For those of you who are unaware, some players with disabilities or conditions that cause issues in their hands and wrists etc. (such as arthritis) are finding the new console controls really difficult and at times painful to use. Having to hold down different buttons to manually scroll or search through swatches is really difficult.

Many players have been unable to play at all for the past months as they cannot physically use the controllers.

Using a mouse and keyboard is not feasible for everyone and those who have chosen to play on a console should not be forced to play with a keyboard and mouse.

It's been marked as solved on Answers HQ but the thread is still growing so if you'd like more information or to share your own feedback (that EA have promised they are reviewing), please check it out.

Thank you

Hi there! I tend to avoid the forums because I always get the feeling that console players are being kinda shunned. Also it's absolutely enraging and depressing how EA treats console players (which is ... giving us the silent treatment I guess?). I still created an account here, just to say thank you to @/GirlFromIpanema. It's so great that you bring up this topic, especially for the inclusion of disabled players. /gen

Also kudos to everyone who still plays. I have given up after trying the new controls for about 2 hours. I mainly build to relax after work, and it was so stressful, I wished to be back at the office :s