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Stormyweather43's avatar
Stormyweather43
Seasoned Novice
3 years ago

After installing EA app to run game now can't open origin at all

I know that other people had this issue and there is a couple of threads mentioning work arounds, by making a sims 4 short cut with sims 4.exe file, and I did that, but didn't work. I did post on the other threads, but got no response, so thought I would start my own. Hope it isn't breaking any rules. I did restart my computer, origin did a repair automatically, I shut down again, and did the short cut and nothing fixes it. Please if anyone has an alternative fix can you help. Maybe @crinrict you would be kind enough to help?

Thank you all. I was having so much fun, now it is back to sims 3 which I always end up with issues on that game, that is why I have been playing sims 4.

Someone suggested downloading EA app and I did and it looks like it might work, but I can't play without patching. I just tried to access origin now and a pop up came up saying can't connect to the internet. I tried redownloading origin but same thing can't connect to internet.

Any ideas anyone?

  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    Hey all,

    Please utilize Answers HQ for bugs and technical issues. You can find the link in my signature.
  • Do you use mods?

    What I do when the game is being wonky, is I remove my entire TS4 folder out of "My Documents" and put it someplace safe, like my desktop, then I let the game generate a new one and see if that helps.

    If I can get the game to start with the newly generate folder, then I move back my mods, tray, and saves files in the new folder.

    If it starts acting weird again, then I know it's mod related and will have to figure out which one is causing issues.
  • Thank you for trying to help others have had this issue except for the origin not opening, at least no one has said so. I will remove the folder though and see if it does anything.

  • SnaveXs's avatar
    SnaveXs
    New Adventurer
    https://www.carls-sims-4-guide.com/help/cachebackup.php