REJOICE! I think I have figured out the issue! The issue I have discovered when I visit various restaurants that I built or that were created by Maxis revolve around the "I Dream of Sous" Chef Station, which is NOT the one with the window opening in the wall.
This station uses the area to the right to place the finished dishes for the waiters to pick up for the tables, however if that area is blocked NO ONE will receive any food. This is the issue with the Shimuzu restaurant. Please refer to the photos below to see examples.
http://i.imgur.com/sST6Qm4.jpg
How to fix Shimuzu: First pick up both chef stations and make sure they are "clicked" to the grid per a suggestion from @blewis823 , then follow the photo directions.
http://i.imgur.com/7M4Kft3.jpg
