Forum Discussion

Rieferball's avatar
2 years ago

Anyone else having trouble launching the game?

I couldn't log in to the EA app, so I closed the app and reopened it and it said the launcher was missing. Then I tried to launch The Sims from my Start Menu, and it said I needed Origin. Which I thought was weird. But I thought maybe the EA app was having problems and they switched back to Origin (I wish, because my EA app does keep logging me out and/or shutting itself down). So I installed Origin, and when I tried to launch it, it said I needed the EA app. Sigh. So I tried to reinstall the EA app and it said it was already installed. But still said the launcher was missing when I tried to launch it. So I hit Repair, and now the app opens, but when I try to start TS4 from it, it says there's a problem on their end and to try again later.

Since the error says it's on their end, I don't want to do anything major like reinstall the game. Just wondering if I'm the only one having trouble or if anyone else has seen similar.
  • @Rieferball try looking it up on EA Answers if anyone else has had the same problem it will show up there. I’m sure you are not the only one. It has done it to me many times and mostly if the say it is on their end that the problem is they are dealing with it ?