Bonus content?

I ordered from ebgames and got an email this morning with my code to get the bonus items. I have to wait for my actual ep code.

"alanmichael1;c-17938881" wrote:

"elanorbreton;c-17938864" wrote:
A bike, a tree and a gnome statue. I can't find it either.

I'm just trying an install on my upstairs computer which I didn't previously patch to see if that makes a difference.

I am worried that the bonus is tied to buying directly via Origin, but the infos doesn't say so. How did you buy the pack?

According to EA, it is not tied to Origin. I posted this from Twitter in another thread here:
https://ea.response.lithium.com/portal/conversation/86545886?authentication=jwg699xcuvX0my1AvS2OBdQUJpvdXi_v-KOJ-YO3uQ0%3D

I bought mine from CD Keys (online store). I will let you know how I get on with my other computer, it's still downloading at the mo.

"elanorbreton;c-17938896" wrote:

"alanmichael1;c-17938881" wrote:

"elanorbreton;c-17938864" wrote:
A bike, a tree and a gnome statue. I can't find it either.

I'm just trying an install on my upstairs computer which I didn't previously patch to see if that makes a difference.

I am worried that the bonus is tied to buying directly via Origin, but the infos doesn't say so. How did you buy the pack?

According to EA, it is not tied to Origin. I posted this from Twitter in another thread here:
https://ea.response.lithium.com/portal/conversation/86545886?authentication=jwg699xcuvX0my1AvS2OBdQUJpvdXi_v-KOJ-YO3uQ0%3D

I bought mine from CD Keys (online store). I will let you know how I get on with my other computer, it's still downloading at the mo.

I pre-ordered from CD Keys and don't have the items in my game. ?

I started a help thread, perhaps EA pays attention:

https://answers.ea.com/t5/Bug-Reports/Cottage-Living-no-bonus-content/td-p/10532043

This in on Origin (of course in the small print) However the tweet you have shown @elanorbreton they don't state that so maybe if enough people report it then they will honour it.

**This promotional offer expires September 2, 2021. Good only for new purchases of The Sims 4 Cottage Living Expansion Pack (“Product”) at origin.com or participating retailers.

"Bluegayle;c-17938925" wrote:

This in on Origin (of course in the small print) However the tweet you have shown @elanorbreton they don't state that so maybe if enough people report it then they will honour it.

**This promotional offer expires September 2, 2021. Good only for new purchases of The Sims 4 Cottage Living Expansion Pack (“Product”) at origin.com or participating retailers.

Thanks for the info. That would really be a slap in the face of loyal fans.

"Bluegayle;c-17938925" wrote:

This in on Origin (of course in the small print) However the tweet you have shown @elanorbreton they don't state that so maybe if enough people report it then they will honour it.

**This promotional offer expires September 2, 2021. Good only for new purchases of The Sims 4 Cottage Living Expansion Pack (“Product”) at origin.com or participating retailers.

Thanks for that info, bluegayle. But I bought my pack elsewhere on the strength of that message on Twitter, so they darn well better honour what they said there!

@elanorbreton Let me know if you need backup. :D

"Bluegayle;c-17938944" wrote:
@elanorbreton Let me know if you need backup. :D

Come help us storm their castle with pitchforks!!!

I wonder if it has anything to do with two separate Cot Liv showing in Origin. Do you all have this?

https://dl.dropbox.com/s/hz68p7go1if2a9t/Screenshot%202021-07-22%20192415.png?dl=0

I'm thinking they did the dirty on us and one version is for people who bought through Origin and one version is not.

Yes, exactly the same on the German page. I guess we missed the limited edition.

I can understand that they want to promote selling via Origin - but WHY don't they just say that loud and clear???