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BadCowboy1969's avatar
7 years ago

Can't log into or post in the Sims help site

This is so laughable it's disgusting. We can't post help issues here and are forced to go to what I always considered no man's land as things never seem to be addressed or resolved there. I go there now, however, to post an issue I'm having and the site doesn't recognize anything pfft lol What the heck??? I can't log in nor post a topic, I get some kind of error message and coding page. I'm laughing at how dumb that is. Not sure if it's happening to anyone else, but have to bring it to attention somehow.

I am having issues in my build mode and it's been on going, but not something that I think about until i deal with changing the flooring. I am having certain objects in one area highlight yellow when I place flooring down and those items next vanish and end up in the household inventory. It's only in one spot of the house. Really weird, but since I can't post about it anywhere I guess no one will ever be able to see my case nor try and help me......

2 Replies

  • "TravisBlackfox;d-958468" wrote:
    This is so laughable it's disgusting. We can't post help issues here and are forced to go to what I always considered no man's land as things never seem to be addressed or resolved there. I go there now, however, to post an issue I'm having and the site doesn't recognize anything pfft lol What the heck??? I can't log in nor post a topic, I get some kind of error message and coding page. I'm laughing at how dumb that is. Not sure if it's happening to anyone else, but have to bring it to attention somehow.

    I am having issues in my build mode and it's been on going, but not something that I think about until i deal with changing the flooring. I am having certain objects in one area highlight yellow when I place flooring down and those items next vanish and end up in the household inventory. It's only in one spot of the house. Really weird, but since I can't post about it anywhere I guess no one will ever be able to see my case nor try and help me......


    The HQ site is doing maintenance last I looked - a little while ago - that may be why. But that is where you have to go if you need to report a problem or get help normally. I get a notice when I go there right now they are doing maintenance.
  • EA_Rtas's avatar
    EA_Rtas
    Icon for Community Manager rankCommunity Manager
    7 years ago
    Writin_Reg is correct the AHQ website was under maintenance yesterday which is likely what led to your issue posting. Realistically you really do need to post this there as there's nothing really I'm able to do from here to help. As I said you should be able to post now on the AHQ forum, if you're still having issues, send me a DM here and I'll see if I can get it looked into. In the meantime I'm going to close this thread because all of our bug reporting or help requests need to be done on AHQ.

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