I want to preface this by saying I don't hate the Star Wars pack. But...
"Don't like it - don't buy it" is easy to say coming from people who are sitting at home in their mansions.
Isn't that basically what Patrick Soderland said that got him to "step down" from EA? It's a Cop-out answer. It doesn't take responsibility. When a good majority of consumers are saying they don't like a product, it's the job of the company to take a step back and actually figure out what the consumers want.
When fans are critical, it's not just because we want to "complain" - it's because we care.
