"PotatoQueen;15355567" wrote:
My sims game just stops and freezes randomly and I have to restart the game and it still keeps freezing
I have tried to restart the computer but that doesnt help...
Hello
I am sorry that you are having this issue.
If you have cc/mods in your game, move your mods folder to the desktop. Then start the game and test to see if the issues are still there.
Sometimes having a large amount of items in the sims inventories and household inventory can cause issues. Try removing some of the items from the inventories and see if that helps.
If the issues still remain, repairing the game may help. To do that, right click on the sims 4 picture in Origin and click repair.
If you continue to have issues, try resetting your sims 4 folder and see if that helps. To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated. Exit the game and then copy back the "options.ini" or " options " file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders from the desktop sims 4 folder
Try switching between 32 bit mode and 64 bit mode and see if one of the modes helps the issues more than the other.
Go to Game Library in Origin . Right click on The Sims 4 picture.
Click on “Game Properties”. Click on Advanced Launch options.
Change the “When launching this Game” setting to “The Sims 4 32-bit”
Or change the “When launching this Game” setting to “The Sims 4 64-bit”