Growing together early access?

No one can blame you for being cautious after the many glitchy packs and updates that have been difficult to deal with. I am dealing with not being able to play my game because of the EA App's many issues. The trust I once had in EA's capabilities is irretrievably broken right now. All because of an app I am forced to use. And right now, I'm not sure if that will be fixed so I can play Sims4 at all in the future. As of yesterday, the EA App has been unable to load the game. Before that I was unable to disable some packs I no longer want. And last night I found out the embargo won't be lifted until the day before the infant update. This all began when I was no longer able to use Origin, and I am not happy. Just sad. Sad because the pack I have been waiting for since 2017 might not make it into my game because I can't access my game. I have visited the app's help site, tried some things that worked for other players, and nothing I have tried so far has worked. So, if the embargo has not yet been lifted because of lingering issues with the pack and update, I sure hope they are also working on the app itself. :/