Highschool Bonus Content?
Are there any news about this issue? I still don't see the bonus items in my game. The in-game pack library on my start screen tells me that I own a version without the content and that I can buy the ...
Forum Discussion
Hello EA_Cade
Unfortunately this didn't work. After writing my email yesterday everything looked good The US advisor understood my problem and asked for the Amazon proof of purchase which I uploaded.
Today however, the case ended with this message:
Please note, we have been receiving similar kind of contacts from other players as well. Our developers are working hard to fix the problem in timely manner. We request some time to get the issue fixed.
We greatly appreciate your patience until we get this one sorted and hopefully our studio team will be issuing a form of compensation over the next few days, though this is not guaranteed.
What I can do is advise that you please check out the Answers HQ forums or Twitter for updates on when a patch or "fixed it" announcement will be released in regards to the current problem.
Anticipating that Studio will look into the pertaining issue and try to sort it out as earliest as possible thus furnishing better game-play experience for you.
Hope you understand!
So what shall I do now?
Unfortunately this didn't work. After writing my email yesterday everything looked good The US advisor understood my problem and asked for the Amazon proof of purchase which I uploaded.
Today however, the case ended with this message:
Please note, we have been receiving similar kind of contacts from other players as well. Our developers are working hard to fix the problem in timely manner. We request some time to get the issue fixed.
We greatly appreciate your patience until we get this one sorted and hopefully our studio team will be issuing a form of compensation over the next few days, though this is not guaranteed.
What I can do is advise that you please check out the Answers HQ forums or Twitter for updates on when a patch or "fixed it" announcement will be released in regards to the current problem.
Anticipating that Studio will look into the pertaining issue and try to sort it out as earliest as possible thus furnishing better game-play experience for you.
Hope you understand!
So what shall I do now?
