Forum Discussion

alanmichael1's avatar
alanmichael1
Seasoned Ace
4 years ago

Highschool Bonus Content?

Are there any news about this issue? I still don't see the bonus items in my game. The in-game pack library on my start screen tells me that I own a version without the content and that I can buy the pack with the bonus content additionally for 40 € ...

17 Replies

  • I would like to know this too please! I have been holding back on buying the new pack, what with all it's issues, but I don't want to miss out on the bonus content if I buy it before the deadline!
  • ipsychotica's avatar
    ipsychotica
    Seasoned Traveler
    4 years ago
    They just refuse to help me. I have gone round and round with EA support and they just ask me the same questions over and over like the previous person who replied doesn't bother to read my replies. I am really just fed up. After almost 20 years I am done with the sims. Will never buy another pack and I have bought almost all of them.
  • EA_Cade's avatar
    EA_Cade
    Icon for The Sims Team rankThe Sims Team
    4 years ago
    Heya,

    So sorry for the delay, I've been out of office for the last few weeks.

    @Lisamango0 Please reach out to us on Twitter at @EAHelp so we can take a look at this for you. You can also contact us here http://bit.ly/EA_Contact_Us as well.

    @psychotica Did you also purchase the pack via Origin/EA App or Amazon?
  • Franstntn's avatar
    Franstntn
    Seasoned Adventurer
    3 years ago
    @EA_Cade i never received the bonus items from High School years. I have contacted EA live chat and they will not help. Is there anything you can do.
  • EA_Cade's avatar
    EA_Cade
    Icon for The Sims Team rankThe Sims Team
    3 years ago
    "Frnstntn;c-18245158" wrote:
    @EA_Cade i never received the bonus items from High School years. I have contacted EA live chat and they will not help. Is there anything you can do.


    You'll need to follow the steps I linked above to have this investigated. I cannot assist with missing content over the forums.

About The Sims 4 General Discussion

Join lively discussions, share tips, and talk about your experiences in The Sims 4.33,899 PostsLatest Activity: 3 days ago