Introducing The Sims Direct

I mean something else they could do as well is actually comment on Answers HQ. The fact that there is no way to see the progress of the bug, other than whether it is in Solved or Needs Saves status, probably discourages many people from utilizing Answers HQ to report and track bugs-- it looks like no one cares for months, until suddenly they announce a fix.

(or goes on the laundry list, but there are only laundry lists every few months too)