Is anyone able to start their game today?
I have no idea where to post this Q, if there is a tech help forum (except game help where we can't post) let me know :) No popup at EA help site today, but I can not get my App to work and find no ...
Forum Discussion
Sims 4 will not load on 2 PC's (me and wife). Wondering if anyone can offer tips?
I have:
--uninstalled and reinstalled the game at Steam. also tried the verify file integrity step at steam.
--uninstalled and reinstalled the EA app. also tried the repair step at EA. also tried the disconnect from steam step at EA.
--Updated pc stock display drivers and gaming display drivers.
--turned off any and all virus protection and tried to run.
--I did have one mod, a file to allow from 2 player coop on PC's. I think that is deleted, but it is still listed, but it will not disappear and says bath path or something when i try to delete or open.
--Tried to run without wifi connected.
I think that's it. I think another major clue is that both my wife and I cannot run the game. Same household, 2 dif PC's, she and I both have played the game many times...me about 3 months ago, her about a week ago. Is it THEM? Is EA or sims 4 down right now, in general? For others?
What is specifically happening is --- I try to launch (both from steam and from EA, same thing happens) -- and it says 'launching', then a second EA icon pops up in the bottom field of screen (the first being the EA app that's open)... then it just disappears after about 2 seconds, and the game never runs.
Super frustrating, been working on this for 4 hours, any tips appreciated?
I have:
--uninstalled and reinstalled the game at Steam. also tried the verify file integrity step at steam.
--uninstalled and reinstalled the EA app. also tried the repair step at EA. also tried the disconnect from steam step at EA.
--Updated pc stock display drivers and gaming display drivers.
--turned off any and all virus protection and tried to run.
--I did have one mod, a file to allow from 2 player coop on PC's. I think that is deleted, but it is still listed, but it will not disappear and says bath path or something when i try to delete or open.
--Tried to run without wifi connected.
I think that's it. I think another major clue is that both my wife and I cannot run the game. Same household, 2 dif PC's, she and I both have played the game many times...me about 3 months ago, her about a week ago. Is it THEM? Is EA or sims 4 down right now, in general? For others?
What is specifically happening is --- I try to launch (both from steam and from EA, same thing happens) -- and it says 'launching', then a second EA icon pops up in the bottom field of screen (the first being the EA app that's open)... then it just disappears after about 2 seconds, and the game never runs.
Super frustrating, been working on this for 4 hours, any tips appreciated?
