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7 years ago
I had that problem before and after I changed my computer to a better one, so my issue was not a computer problem as many will advise. I'm not sure what causes it, as I have had many conversations at the help center about it but nothing seemed to help. It would come and go and most of mine happens when I do not save before I travel. I hope you figure out what is causing yours and sorry you are having that issue.
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