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MrPlumbob
2 years agoRising Traveler
@sclevenger08 I don't use OneDrive, but I believe if OneDrive is enabled on Windows 10 or 11, it will act as the computer's "Documents" folder, if that makes sense. I think it's part of Microsoft's "OneDrive Backup" feature. I believe you need to turn off OneDrive backup and set your computer to use the Documents folder on the computer itself. Also, It sounds like your OneDrive is full. Microsoft only gives you I think 5 GB free. That would also explain why you can't receive any emails. If you use Outlook, it's probably trying to store the new emails in your OneDrive. If that's the case, turning off backup should fix that problem as well.
Question though, When you started the game and it was "fresh" did a new Sims 4 folder appear in OneDrive? As SweetieWright_84 said, It should generate one. If OneDrive backup is on, it should have generated it inside of OneDrive. If it generated inside of your computer's documents folder, then I'm not sure if OneDrive Backup is the problem.
This is similar to another problem a simmer had before, but in that case, they needed to move their documents folder from the 1st hard drive to a 2nd hard drive. You only need to disable OneDrive backup.
https://forums.thesims.com/en_us/discussion/1006475/moving-to-new-computer-with-2-hds-and-need-help#latest
I should mention that before doing any of this, be sure to make a backup copy of your Sims 4 folder before doing any of this in case something goes wrong and it gets deleted. I suggest moving it to somewhere like a flash drive or, if you don't have one, another folder that is on your computer.
Below are the steps I believe you need to follow.
from the above thread:
I'm pretty computer savvy myself, but OneDrive is something that I'm not entirely certain about, since I don't use it. Since you said that moving the folder back to onedrive shows your saves, I'm assuming as well that this is what's happening. I can't know for certain, though.
Question though, When you started the game and it was "fresh" did a new Sims 4 folder appear in OneDrive? As SweetieWright_84 said, It should generate one. If OneDrive backup is on, it should have generated it inside of OneDrive. If it generated inside of your computer's documents folder, then I'm not sure if OneDrive Backup is the problem.
This is similar to another problem a simmer had before, but in that case, they needed to move their documents folder from the 1st hard drive to a 2nd hard drive. You only need to disable OneDrive backup.
https://forums.thesims.com/en_us/discussion/1006475/moving-to-new-computer-with-2-hds-and-need-help#latest
I should mention that before doing any of this, be sure to make a backup copy of your Sims 4 folder before doing any of this in case something goes wrong and it gets deleted. I suggest moving it to somewhere like a flash drive or, if you don't have one, another folder that is on your computer.
Below are the steps I believe you need to follow.
from the above thread:
To Disable OneDrive backup:
Step 1: Open the OneDrive program on your computer
Step 2: Right click on the cloud icon in the bottom right corner of the screen (near the clock)
Step 3: Click the gear icon in the menu that opens, and click "settings"
Step 4: Click "Manage Backup" in the window that opens
Step 5: Turn off backup for "Documents"
I'm pretty computer savvy myself, but OneDrive is something that I'm not entirely certain about, since I don't use it. Since you said that moving the folder back to onedrive shows your saves, I'm assuming as well that this is what's happening. I can't know for certain, though.
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