"amjensen1;c-18182563" wrote:
@lisasc360 it doesn't work, just tried it again and still no change.. i struggled to get origin to download the latest update so i have even had it uninstalled and installed again, which didnt work so i downloaded the ea app, that worked, so tried to get the free kit while on the ea app but that didnt work, so i tried to go back and install origin, but still cant get the pack for free..
It's possible that there is an issue with your game entitlement on our side, please reach out to us here http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp so we can take a look into this and get it resolved for you.
Community Manager
