This has nothing to do with what OP is asking. Hopefully OP has figured out what they were trying to do. If not, chat live with an EA person.
monjr8302You are correct. I was just answering your question above. I've chatted with an EA representative 3 separate times on this matter and submitted 5 tickets. No one understands the issue or takes the time to review the attachments, I don't know which. But this is outright theft and at this point, I'm going to have to file for a complete refund and close my account since they'll set it to banned anyway. But I'm not letting this company keep my money without providing the product for which I paid.
Ah ok. I didn't understand why you wanted only one game refunded. Now I understand that you did not get the For Rent Pack added. My only advice is to keep contacting them. I know lots of people have so many issues with EA that can be extremely upsetting. Hopefully you can get somewhere.
Thank you!
