"Auroraskies;c-17655215" wrote:
I am sorry if it sounded as I am directing myself particularly to you in person; as it was also meant as a general request so to speak, and speaking in general, out of the same frustration with how things works, as you feel.
Edit: Oh, and I am not so familiar with this forum, and they have changed a lot since I was here last, but I think the link to AHQ goes from Help Center here, and that you have to find the right section from there. And my first language isn't english either. :)
@Auroraskies No need for apologizing, I didn't feel like you were "targeting" me in any way. So happy though to have a civil internet discussion where people are considerate towards each other :blush: Thank you for that!
I'm gonna go a bit OT here and must say I found some evidence on the AHQ on the part that somewhere around 2014-2015 (gosh I feel old, seems like it was yesterday...) the feedback discussion was directed to be taken here on the forums, but I must have messed up at the redirecting part like you said.. Funny how one's own memories can betray them lol :grimace:
"Auroraskies;c-17655339" wrote:
Yes, it’s too bad we need to seek them out wherever EA for the moment think they should be; but asking in several places is great and the surest way of finding information we all need and benefit from. We probably need to ask again next patch.
Also this is the reason why in the first post I brought up the thing that this is the 2nd largest gaming company in the world. They really
should know how to better communicate with the player base. Now it seems - just as you said - that I need to be really active to find this kind of vital information. That shouldn't be the case.
I should be able to go on any of their official platforms and have access to all the relevant news etc. Not logging in to Twitter for some info, forums for another and AHQ for something else.
@Scobre Thank you for your work in playtesting! It's a shame that the bug reporting seems to be too complicated for many simmers. Imho clicking "me too" has made things easy enough for all, but I find that AHQ as a platform might seem intimidating for people that aren't used to it.
If someone just stumbles into Bug Reports and doesn't really know what it's about it is not the most welcoming sight tbh. Version numbers, varying of quality of descriptions on the issues (because players write them themselves - I think EA should hire someone to read through the report threads and make an simple summary on the issue that you could me too), sometimes dozens of pages of text where the info on the issue is scattered... Also as @Auroraskies commented the general lack of EA presence on the AHQ makes it feel like there's NO POINT on reporting the issues.
Also I must again repeat what I've said before: I feel somewhat disgusted that the people that actually are the ones that usually are able to help me have "Not working for EA" or "not affiliated with EA in any way" written all over them. It makes EA look
really bad in my books.
:/
