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6 years ago
"PrincipleOfEntropy;c-17127139" wrote:"EnjoyfulSimmer;c-17127121" wrote:
I told the advisor about bugs. Im going to keep trying. I cant make a mermaid, one of the prime features of Island Living and Im so un-enthused at this point i regret every playing the sims or spending a dime on their games. I am completely burnt out :| I also have a number im going to call once i wake @PrincipleOfEntropy
The fact I asked in less than 24 hours was a factor too, looking back at the ticket. Timing and evidence of bugs are big points to include.
http://i64.tinypic.com/2eovajb.png
You possibly got a refund because they know you can call up your cc company and ask them to stop the payment. If they get involved EA doesn't get paid so it's probably not worth their trouble for a cc company to start a complaint, too. If you dispute a charge with a cc company they will usually try to get your money back because technically you aren't aware there is no refund for dlc until you get an email and cc companies frown on that for their customers.
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