Forum Discussion

SaiseiSims's avatar
SaiseiSims
Rising Traveler
2 years ago

[solved] forum language : English first | blank fields when editing post

Hi,

The bug deals with the edition of all the existing posts I previously made on the forum. It occurs every time I try to edit one of them - see the screenshots attached below.

Product / Service : forum Answer HQ

Platform : I tested the message edition / modification

- on desktop

- on mobile

- on several browsers : Chrome, Vivaldi, Edge, Mozilla Firefox

- on different connection - Ethernet, Wi-Fi and 4G in the case of any network restriction - but nothing changed.

Language : French

Frequency : 100% every time if the post belongs to the topic "The Sims 4 > bug reports "
🤔 edit : But I can edit a post here in the "EA Services - General Questions" section.

I can't edit a post after posting on the forum : when editing a message, I'm proposed to refill the same fields normally used to create a new issue. Except that the fields are blank. A quick look in the debug console shows an empty product list.

- - -

Don't hesitate to move the topic where it's better ! And thank you if you have a solution 🙂

7 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @SaiseiSims  Does this happen if you switch the forum language to English first?  I tried clicking Edit on your posts (I didn't actually edit anything), and the bug form seemed to flash briefly before disappearing, so I think I'd have been able to submit an edit without filling out the form.

  • SaiseiSims's avatar
    SaiseiSims
    Rising Traveler
    2 years ago

    @puzzlezaddict

    Your suggestion solves the bug : I have to switch the language first, indeed. Then the bug form shows up briefly but doesn't stay and most of all, doesn't block my edition. Thank you !

    I check your message as a solution; Have a nice day !

  • SaiseiSims's avatar
    SaiseiSims
    Rising Traveler
    2 years ago

    I edit the first message to update the status of the topic - which now includes the solution ; the topic is now entitled :

    [solved] forum language : English first | blank fields when editing post

    'Hope it will help any others 😉

  • SaiseiSims's avatar
    SaiseiSims
    Rising Traveler
    2 years ago
    @mightyspritesims
    Thank you for questioning, I just discover the new forum, thanks to you ! Actually, this recent place is under construction - it is said : "This is a new place that we are still building." I wonder, when the new forum will be ready, will the posts from the old forum be merged into the new one ? It would be easier to track.
  • SaiseiSims's avatar
    SaiseiSims
    Rising Traveler
    2 years ago

    Hello,
    @gooochyeee 
    I don't know but the topic you mentioned gets the tag "open" now 🙂 Just need to give the moderators some time, I think?

    Regarding the forum, I'm experiencing some new issues since yesterday :
    - My bookmarks disappeared [profile > settings]
    - My subscriptions partially disappeared, too [id]
    - I can't post in the French bug report section of the forum. Whatever the chosen language, this time 😉

    Is someone else in the same situation ? Or a maintenance, maybe ?

    ⭐ Edit By SaiseiSims: bookmarks and subscriptions are back, in a new way ! Now, it depends on the language : English bookmarks and subscriptions are shown separately from French bookmarks and subscriptions.

    -           English bookmarks and English subscriptions are shown when the language is toggled to English, only;

    -           French bookmarks and French subscriptions are shown when the language is toggled to English, only.

    I understand the reason, yet I would have preferred a note / memo / piece of info when I logged in the other day.

    And I see now that posts can be edited, whatever the language, and without the bug form ! It's great, thank you ❤️

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