"Simburian;c-17965170" wrote:
"Sunflowergal227;d-993411" wrote:
Hello all,
so this happened more than once, i would start up the game of the sims 4 on about 41% battery. Launch it, can play for a few minutes then suddenly my battery dies. I plug it in and it usually recovers where i left off. I have an HP Pavilon. Just wondering if anyone else has this problem and if it can be solved?
I've had a something die on me on my last HP Omen. Have a look at the HP support site or try your HP Support Assistant on your computer as there are apps there that can test everything on your machine. I had bought an extra year's insurance for mine and HP collected it and repaired it for me. It wasn't the battery, though I got the same cannot fill up battery problem as you had.
One app. they have on HP support can check the whole works and if failing can arrange the pickup from your address and collect it in their own packaging material if the machine is failing. I just had to put in my laptop and power lead. It took a bit longer than the 3 weeks they said it would as the Lockdown started at the same time but it came back better than ever.
Good to know thanks. used HP Support Assistant sometimes as well.
