Ideas

jdyw1d45j6ca's avatar
jdyw1d45j6ca
Seasoned Newcomer
1 day ago

The gallery freezes when using the gallery on xbox console

I don't know if this is an Xbox thing, a console thing, or an issue going on widely on all devices that run The Sims 4. When I open the gallery, everything is fine. I can search easily, use tags to find a certain selection, and filter as I choose.

The problem arises when I open an upload, whether it be a household, a tattoo, a room, or a lot. It seems as though the screen will freeze. You can move your cursor around the screen, but when you click on anything, it will not carry out the task. I can save my own Sims to the gallery, but if I try to download them using the gallery, I'd be stuck in that same screen because the interactions do not want to carry out.

The same is for the personal library as well. 

Does anyone else have this issue, whether on Console or PC? If so has anyone found a way to combat it or has the recent bug fixes solved this issue? I haven't had the chance to play in my game before the update.

1 Comment

  • jdyw1d45j6ca's avatar
    jdyw1d45j6ca
    Seasoned Newcomer
    18 hours ago

    just tested with the May 12th update, I still have to force close to exit gallery... 

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