Poor quality has been an issue with TS4 from launch. While nothing made by humans is perfect (not even TS2), 4 is notorious for bugs, glitches, and less than stellar response in dealing with the mess. I fully agree the focus should be on making games that actually work properly instead of shoving half-baked messes out the door as fast as they can. While high quality costs more on the manufacturing side, it is more than balanced off on the other by a good reputation for a good product, which will result in higher sales bringing in greater profits in the long term. Unfortunately, EA, like many (most?) American companies is focused on the short term quarterly gain to please investors.
