Useless Butlers

I play with several families with butlers. So has to not be confusing as to which butler is which. I'm going to named the butlers by household. The Crumlish family butler prepared a family size meal of what looks like spaghetti dish, and just left on the counter. It sat there on the counter right next to the fridge until green cloud of gas started rising up from it. And did the Crumlish family butler come to clean that up, no. I had Kate clean that up. The lady of the house had to clean that up. It's a good thing that rich sims know how to keep their own houses clean in the game. There's suppose to be a way to get the butlers to do better at their jobs through the manage butler or what ever that is in the game. But it appears not to be working very well. Because every time I have one of my sims get on their butler's case for not doing their job very well. The butlers keep right on doing the same old lousy work that they have been doing all along.