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Chicklet45368's avatar
Chicklet45368
Seasoned Ace
4 years ago

Weird Issue with Missing Tray Files

Does anyone know what causes some tray files to simply disappear? This has happened to both Sims and Lots.

I didn't think anything about it at first, I just noticed that some of my sims I had D/L'd from the gallery I could no longer place in CAS so I just thought maybe the original creator had deleted it or something.

Then when I was re-doing my Oasis Springs, I noticed that when I was trying to place some of the lots I had in my library they did NOTHING, the screen sort of went a little faded and the game locked up and I had to do a Ctrl+Alt+Del to shut the game down (this was in Manage Worlds).

So I loaded the game back up and tried again, only this time trying to place the lot from the actual lot and again nothing happened at all (but at least it didn't lock up). Going back to Manage Worlds didn't show the lot I tried to place, so I just skipped it.

I was getting a little irritated because it seemed like every lot I wanted to place was doing this, so I got to investigating those lots with the Sims4Tray importer and several (well actually more than several) of my lots/sims have missing files.

Like the missing file is in red text so I know what's missing but I have no idea how they got deleted. I DO move the files in and out of my Tray folder a LOT when there's an update or a new pack but I keep everything all together.

I'm OK with having to re-D/L new sims and lots, but I am hoping for some insight into what caused this in the first place (and preferrably how to prevent it from occurring again) so I don't waste time re-D/L'ing everything only to have it happen again.


***EDIT***
I forgot to mention that his is a newly generated TS4 folder and I have no mods/CC in my Mods folder.

4 Replies

  • Do you have that folder synced for online backup at all? That could reset parts of it. Otherwise, it's likely just something that went wrong with reloading. Or maybe files with the same name that you downloaded overwrote each other?
  • @luthienrising No, I don't sync any folders or anything like that unless it's required for work. I don't back up my files online at all, I normally move them to an external HD but haven't done that in well over a year.

    And it's very possible that the files did get overridden somehow.

    But, It's fine, I could at least back up all of my main sims since those weren't corrupted or missing so I copied them into a folder (all of them had all of the correct files) and some of lots were ok as well, but I'm not a builder so any lots I lost weren't "mine" to be upset over and I'm sure I can find them or something similar again.
  • interesting haven't noticed things going missing (and i do have few backups of things thankfully) but then again i really don't use gallery so often for other than putting my builds up

    i also had my game buttons all glitched after exiting gallery yesterday so kinda wonder if the gallery is bugged or something that would actually explain a lot

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