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skyeelol's avatar
4 years ago

all mods are corrupted?

Hi, I'm having an issue with my game. Every time I try to start the game, it gives me this error, "Unable to start: Cannot start because the below file appears to be corrupted. If this file is a mod please remove it and try again. If not, please repair or reinstall the game via Origin." I've gotten this a few times before, and usually I remove the mod, and everything runs normally again. But this time, when I remove the mod, it just goes down the list of my mods folder naming mods I know are not corrupted, because they are up to date, and I've never had any issues with them before. I've seen other people with the same issue, but they always get the errors after trying to transfer their mods from a different device, like from mac to PC for example. I was not transferring mods, this issue just appeared out of nowhere.

I have tried

  • repairing the game via origin
  • reinstalling the game
  • clearing my cache
  • deleting the mods folder, and generating a new one
  • batch testing my mods
  • contacting EA Player Help Services (I was given a link to an article for troubleshooting graphics and told to contact Microsoft support if that didn't fix the issue?? This was odd considering I have no issue with my graphics, and I find it hard to believe that Microsoft support would help me with my Sims 4 game, lol.)

Any ideas on how to fix this are greatly appreciated, thanks.

4 Replies

  • @skyeelol it's possible that there may be a file attached with one of the mods that has been overlooked either by yourself or the creator that is outdated. It can happen to anyone.
  • @skyeelol You posted things you tried but to be sure, it didn't work when you deleted the entire mods folder and deleted the localthumbcache file ?

    Have you tried renaming the entire user folder ?
  • Yes, it didn't work when I deleted the entire mods folder and deleted the localthumbcache file.

    I have never heard of renaming the entire user folder, could you give me instructions on how to do this? I'd love to try and see if that helps. Thank you.

  • crinrict's avatar
    crinrict
    Hero+
    4 years ago

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • ConfigOverride, if you have your own configuration files.
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

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