Cannot access Sim on vacation/reverts to world select window
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.68.154.1020
What expansions, game packs, and stuff packs do you have installed? Get Together, Spa Day, Jungle Adventure, Outdoor Retreat, Vampires, Moschino Stuff, Laundry Day Stuff (last installed)
Steps: How can we find the bug ourselves? Have sim attempt to go on vacation to Selvadorado from Wyndham
What happens when the bug occurs? World shows Sim on vacation in rental in Selvadorado, click lot, click play, screen loads, World (neighborhood) Select screen comes up. Cannot access Sim from her home lot, says she is on vacation. Selvadorado map shows her in rental lot. Click lot, click play, World (neighborhood) Select screen comes up. Infinite loop.
What do you expect to see? Should start vacation on rental lot with Sim.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. EA most recent patch Nov. 2020
Sent Sim on Jungle vacation, shows her in rental lot (after selecting and picking # of days) but when trying to play it reverts back to Neighborhood (World) Select screen after loading. Tried to select rental lot and click end vacation but instead an endless loading screen pops up .
I noticed I also couldn't go into the Selvadorado lots even in Build mode. So I scoured Origin until I found a Repair (game) option in the settings. Did that, and voila, problem resolved. So after three weeks, and zero help from the devs, I managed to fix the problem myself - now THAT is the type of top notch, players-before-profits level of customer service I have come to love and expect from EA. Kudos.
