Can't buy retail lots

Did you try the workaround @kaelykay posted on the page before ?

Willing to share your save game ?

If so, please zip up this folder: documents\electronicarts\thesims4\saves, upload to mediafire or dropbox and PM me the link.

Hi Crin,

Yep, the workaround also worked for me.  (Sorry, I did mean to reply to my post, must've gotten sidetracked 🙂)

Thanks for having a look - I'll PM you the link soon as it's finished uploading.

Cheers

THanks

I hope to find some time tomorrow to check out all the saves that pile up :P

@amitiebonheur

I tried your save. Loaded the family name Smith in Windenburg and had him call to buy a retail lot. Had no issues doing so.

Am I checking the wrong file ? Did you try a brand new game ?

@crinrict

Well, that's very interesting ... that's the right file, and I've tried a new save, tried a new user profile on my PC, repaired, uninstalled and reinstalled TS4, and always get the same message.

Hmm ... *confused*

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files  and make a backup.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

• Options.ini (or just re-set all your settings manually)
• Tray Folder
• Screenshots/Videos/Custom music
• Rest of the save games (leave out slot_00000001.save which is the autosave)
• Custom content like clothing, hair, skins, make up ....
• Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

Thanks crinrict,

I have already done the factory reset, that didn't help.

I have started with a new game as a new user on my PC (so as to not have any user profile related influences) and I have also totally uninstalled and reinstalled the game as well. None helped.

Thanks for suggesting them all though.

I'm stomped then. No idea what could be causing this for you. Makes no sense.

Do you have any other weird issues with the game ?

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@crinrict wrote:

I'm stomped then. No idea what could be causing this for you. Makes no sense.

Do you have any other weird issues with the game ?

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Me too ... it's driving me crazy. I don't have any other weird issues with the game that I've noticed, but then I've given up playing it again because of this issue. It's so frustrating to me.

It has to be something on my PC - a file or permission or something on my PC that is doing it, but having uninstalled totally and it still happening, I think I need someone from EA to tell me where else the game saves files, etc.

Or what else it may be trying to do / access / etc. that it can't.

Thanks for trying, I really do appreciate it.

Do you have any lastexception files ?