Can't Upload Sims to Gallery with CC :( Please help?

I have the exact same problem. I was reuploading sims all the time with cc and then suddenly when I upload a sim, She doesn't show up in my library or the gallery it self expect I can see on my timeline that I saved/shared that sim that is invisible to others. I tried to contact EA Costumer Support twice, they didn't help much expect turning off the cc, but it doesn't make sense anymore then. Can you explain more detailed what do I need to do to solve this?
Thank you :)