CAS Bug
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.94.147.1230
What expansions, game packs, and stuff packs do you have installed? cottage living, snowy escape, island living, university, get famous, seasons, city living, cats & dogs, get to work, parenthood, outdoor retreat, nifty living, tiny living, moschino, laundry day, fitness, backyard
Steps: How can we find the bug ourselves? unsure if this will happen for everyone, but my "create a sim" function is not working.
What happens when the bug occurs? the create a sim screen loads, but there is no physical sim onscreen. i can edit traits but not physical appearances.
What do you expect to see? I expect to edit appearances.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? No
Attached is the screen that I see when I open CAS. I have restarted my computer, smashed my Origin cache, and deleted localthumbcache.package. Unsure what to do next, so any help is appreciated!