Forum Discussion

tricksterghoul's avatar
3 years ago
Solved

Sims can’t walk through area with nothing visible blocking the path

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.96.397.1020
What expansions, game packs, and stuff packs do you have installed? Growing Together, High School Years, Cottage Living, Eco Lifestyle, Discover University, Get Famous, Seasons, Cats & Dogs, City Living, Get Together, Get To Work, Werewolves, Realm Of Magic, Strangeville, Parenthood, Vampires, Dine Out, Paranormal, My First Pet Stuff, Vintage Glamour, Romantic Garden, Movie Hangout, Spooky Stuff Pack
Steps: How can we find the bug ourselves? A house in the Gallery called Manoir Ombraguex by VortexBOA
What happens when the bug occurs? Only on the third floor the sim will not walk through, a thought bubble that shows they can’t pass will pop up
What do you expect to see? The sim to be able to walk freely as nothing is blocking their path
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

It only occurs on the third floor, my sims won’t be able to walk through, even if I remove all surrounding decor, I have removed the doors, lights, windows, stairs, literally everything and they will not move passed for some reason, I can’t figure it out for the life of me. I have vampire sims so I’m able to transport them to the other rooms in the third floor, they have no issues walking through the rooms themselves, or even to the side patio, but for whatever reason they can’t walk on either side of the stairs correctly. 

  • @tricksterghoul 

    This looks and sounds like a problem I helped a user with a few months ago in this post:  


    https://answers.ea.com/t5/Game-and-Mod-CC-Issues/Unusable-rooms/m-p/12169295#M30936 

    So please read the post and solution to see if that is what is going on in your build.  In your 1st pic, I see a roof that appears to butt up against the room where your sims are getting the route block.  So, I suggest you check to see if you have any roofs intruding into the room.

    If that doesn't work, then, if you will upload the lot to the Gallery, I will download and take a look at it to see if I can find the problem.  If you are willing to do that, just reply here with the name of the lot and your UserID if different from what you've used here (tricksterghoul).

    Hope this helps.

4 Replies

  • @tricksterghoul 

    This looks and sounds like a problem I helped a user with a few months ago in this post:  


    https://answers.ea.com/t5/Game-and-Mod-CC-Issues/Unusable-rooms/m-p/12169295#M30936 

    So please read the post and solution to see if that is what is going on in your build.  In your 1st pic, I see a roof that appears to butt up against the room where your sims are getting the route block.  So, I suggest you check to see if you have any roofs intruding into the room.

    If that doesn't work, then, if you will upload the lot to the Gallery, I will download and take a look at it to see if I can find the problem.  If you are willing to do that, just reply here with the name of the lot and your UserID if different from what you've used here (tricksterghoul).

    Hope this helps.

  • Oh my goodness, yes that’s what it was! I didn’t even realize that was the roof poking through, I took it in a little bit and she can go through the area no problem now, thank you so much!! I swore there was something hidden in the room I was missing, I was at a loss. 😅

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Glad that did the trick and cleared things up @Mahaganeyy!

    That said, this thread is a bit older so we'll be locking it here to avoid any further necroposting. Thanks! 

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