I cleared the localthumbcache.package, cache, avatarcache.package, cachestr, onlinethumbnailcache by manually deleting them, didn't realize it didn't do anything for Mac users. I just realized I needed to update a mod that I was using and also used the Reset Origin Tool to see if that helps. I'll launch a new clean game and report later to see if anything was fixed, fingers crossed!
Thank you.
Took a couple of days but had time to check on my game yesterday (after another update) and sad to report CAS is still acting up. I was able to access my library on the Gallery and download a sim from it but after clicking on the check mark to go back to live mode and play, I had to force quit the game because it was taking way too long (I'm talking over 1 hr) to load back into my game. So I'm at a loss and desperate to find something that will help me fix this issue.
What happened when you tried the new Sims 4 folder?
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
Tried new folder just about now and my CAS is still messed up. I can only see my infant sim and the rest are not even showing on the little preview squares, can't click on anything to make them appear. Build mode seems to be working fine again so far.
Please let me know if the info provided is correct or not so I can list it correctly if it isn't.
I've also attached a screenshot of how my CAS looks like for reference.
Thank you!
