Forum Discussion
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.58.63.1210
What expansions, game packs, and stuff packs do you have installed? Cats and Dogs, Seasons, Strangerville, Laundryday, city living, island living, get to work, dine out, get together, discover university, jungle adventure, holiday celebration pack, vampires, outdoor retreat.
Steps: How can we find the bug ourselves? When I try to enter the lot for my household, I keep getting an error code.
What happens when the bug occurs? When I enter the lot for my household in Britechester.
What do you expect to see? I want to play with my sims in my household..
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The most recent patch / discover university, unsure which..
I get this bug with and without CC. Sometimes I can play, but then next time I exit the lot I cannot get back.. I've tried removing my CC and then adding it back in checking every time if the game works. It did and so I started playing, but then the same bug happened again the next time I wanted to play. Been trying different combinations of my CC for 12 hours now (the game is so boring without it). I have no mods except for the height slider mod.
I usually get the error code in the picture below, but have gotten others as well (other ones that start with 102 or 103).
I keep being redirected to the main menu.
Last exception report: (see spoiler tag)
Last exception report:
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>b9aeab1bf68b59d25dd008b7</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2019-11-16 15:35:39</createtime><buildsignature>Local.Unknown.Unknown.1.58.63.1210-1.300.000.121.Release</buildsignature><categoryid>household_object_preference_tracker.py:316</categoryid><desyncid>b9aeab1bf68b59d25dd008b7</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: 'NoneType' object is not iterable (TypeError: 'NoneType' object is not iterable) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 114, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 110, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 356, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 558, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1453, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 269, in on_enter File "T:\InGame\Gameplay\Scripts\Server\services\roommate_service.py", line 2068, in initialize_roommates File "T:\InGame\Gameplay\Scripts\Server\services\roommate_service.py", line 2208, in _initialize_roommates File "T:\InGame\Gameplay\Scripts\Server\services\roommate_service.py", line 2018, in assign_beds_for_current_zone File "T:\InGame\Gameplay\Scripts\Server\households\household_object_preference_tracker.py", line 316, in set_object_restriction TypeError: 'NoneType' object is not iterable rtim=0 Client Session Time: 94.49 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 Origin Version: 10,5,55,33574 Modded: True SystemInfo: Mac OS X Version 10.13.6 (Build 17G7024) GPU: Intel Iris Plus Graphics 640 macOS Metal driver 0.0.0.0 </desyncdata></report>
</root>
Screenshot: (see spoiler tag)
- crinrict6 years agoHero+
I tested your save and I have no issues loading your lots.
If you load the lot with no mods or cc at all, does it load ?
Did you try removing the height slider ?
Here's a list with outdated mods: https://forums.thesims.com/en_US/discussion/968717/broken-updated-mods-cc-university-edition
- 6 years ago
I tried again as well.. it worked for me now (without cc). I do not want to play without cc however, that's what I enjoy about the game.. Decorating etc.
Seems to be mainly buy mode objects that cause the issue, and lots of different types, because I've tried removing and adding multiple files and the issue comes up 95% of the time (with cc). I know that the game does not "officially" support CC, but lots of players play with CC and I know that a lot of people are having problems now, so it's a bit annoying.
I've removed the height slider.
I guess I'll just have to wait and see if the issue will be fixed, I know it's not just me feeling a bit upset / disappointed now. Been looking forward to this EP for ages.
- crinrict6 years agoHero+@Sausent EA won't fix cc/mod issues.
I take it the mod slider still works ?
CC that's know to give issues now are objects with a lot of slots (crashes the game) and showers. I don't know if S4Studio already has batch fixes for cc but it's worth a try.
I know meaningful stories gives an error code but that also deletes all families so you would have noticed :D
Other than that, I just have that list to offer you.
The 50/50 method is the easiest to find broken stuff
- 6 years ago
Im getting the same error and I dont know how to fix it... I just want to play w/ my sims in the game that I pre ordered.... Anyone know how to fix it?
- 6 years ago
I have edited my dorm lots before moving my sims in. After enrolling in the university, the loading screen popped up as usual. But after loading for a while, an error message popped up," The game failed to load. Error code: 102:20ece5dd:2d42e9e1. It is recommended that you relaunch the game." and it redirected me back to the world selection panel. When I re-enter the university world map, there is a green exclamation mark in a triangle above the lot I wanted to move my sim in. I cannot edit the lot or enter the lot afterward. So my sim is actually stuck in the lot, I had to move them out back to their home but it means that it cannot live in university housing until the next term. l do use cc in my game but it has always been running normally. I have tried removing cc, repairing my game for more than twenty times, reinstalling the version of origin provided by the staff, rebooting my mac in safe mode and I have contacted the EA help technical support staff three times and the problem is still there. I am aware that the team is not responsible for any problems caused by cc or mods. But, is anyone else experiencing the same problem? Does it mean that I cannot put cc in my university housing lots?
- 6 years ago
I also have this problem and i repaired my game removed my CC and done everything you have done and then gave up and made a new sim and it worked perfectly fine until it just happened again to my new sim so now i dont know what to do.
- 6 years ago
After trying with like 6 sims, I would say we can't put cc into the university housing lots. I tried moving sims with cc into a no cc dorm lot and it works perfectly fine. I guess we'll have to wait for the next game update, hopefully, it would be solved. But the team is not responsible for cc...
- 6 years ago
Hey I’ve experienced this exact problem and I don’t have any CC’s or mods! Tried to move my student back to family house and also into a separate house on his own and no luck either ☹️ don’t want to lose anything!!
- crinrict6 years agoHero+@nualalomax What's your exact error message ? Could you post a screenshot ?
- 6 years ago
I still have the same problem you mentioned. I use cc and mods. Did you find the way to fix this?
- 6 years ago
Hi, same thing is happening to me - and it's definitely University related. My sim had just graduated, and all of a sudden it's impossible to play the household as I keep on being redirected to the main menu and the error code 102:66ee24dd4:e49d7f43 is showing.
I'd been playing with my (updated) mods in and everything was perfectly fine. Now it doesn't work even when I disable/remove the mods.
Can someone help?!
- crinrict6 years agoHero+@Huilang89 Is this your error: https://answers.ea.com/t5/Bug-Reports/NEEDS-INPUT-Error-Code-102-6ee24dd4-4e6f578f-Corrupted/td-p/8428249 ? .. just to be sure since you put 66ee but I think that was a typo ?
See the second post of that thread for solutions.- 6 years ago
I think it's CC bed issue. I went and removed all of my bed CC and was able to load back into the lot. Hopefully there's a patch update (via Sims3Studio..) coming soon with this fix. (I'm very aware EA/Maxis doesn't care about CC/Mods issues.. -.-)
- 6 years ago
That's strange. I never added any mods or cc, but it still shows me this. And everything happened right after one of my characters graduated. What should I do?????
- Blackbird03186 years agoSeasoned Rookie
If you're not using an CC then it's game related and you should contact them for help.
- Psychotps6 years agoSeasoned Ace@Blackbird0318 Not necessarily. I had a world that I've previously used mods/CC on. It's NEVER been used with university. I removed ALL mods/CC and played and University crashed. Tried this on four separate worlds.
The only way I could get it to play successfully was to play a world that never had mods/cc.
- crinrict6 years agoHero+@MaxLemoni Do you have this exact error or a different one ?
- 6 years ago
Same happens to me! And if I edit the lot on world manage it works again. but when it's on dorms I can't edit them --'
- 6 years ago
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.58.63.1010
What expansions, game packs, and stuff packs do you have installed? Discover University, Island Living, Get Famous, Seasons, Cats and Dogs, City Living, Get Together, Get to Work Realm of Magic, StrangerVille, Jungle Adventure, Laundry Day Stuff, Parenthood, Vampires, Dine Out, Backyard Stuff, Movie Hangout Stuff, Outdoor Retreat, Spa Day, Cool Kitchen Stuff, Luxury Party Stuff, Perfect Patio Stuff, Holiday Celebration Pack
Steps: How can we find the bug ourselves? The bug happens when I have a Sim enrolled in University and they're living in a dorm or housing. I receive the Error Code 102:20ece5dd:2d42e9e1 when I try to load the game.
What happens when the bug occurs? I receive and Error Code 102:20ece5dd:2d42e9e1 when I try to load the game.
What do you expect to see? I expect to see my Sim in a dorm but I it won't load from where I saved it.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I believe the issue happened after I've downloaded Discover University. Otherwise, I haven't had this issue nor have ever received Error Code 102:20ece5dd:2d42e9e1 and I've been playing Sims for some years now.
I preordered Discover University and was able to download this expansion on the day it was released. However, I've yet to actually fully play this game because I receive Error Code: 102:20ece5dd:2d42e9e1 each time a Sim is enrolled into University and living in a dorm/housing. I've tried deleting Mods and eliminating any corrupted CC, still the same issue. I've uninstalled the base game and all of the expansions, packs, and stuff that I have, reinstalled the game but still the same issue. I've never had an issue like this before and need help resolving it. \
- 6 years ago
I’ve had this issue going on 7 times now.
With and without cc it still happens.I cleaned out cc and was able to play for awhile but now it back whenever my sim travels to different lots
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