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rachylala's avatar
rachylala
Seasoned Rookie
4 years ago
Solved

Cottage Living pop up on startup

Hello

Everytime I load up The Sims 4 I get a pop up banner saying welcome to The Sims 4 cottage living, with a few picture slides. Is this bug? Should this be appearing every time I load the game?

  • @rachylala What security software are you using ? Could be something is blocking your user folder. Check if the ransomware protection of your antivirus is blocking the game.

    If that doesn't help, try deleting the following file in your doc folder: ReticulatedSplinesView

    This will reset all pack banners as well as all new flags in your game. You will need to click them all away again but hopefully after that, the popup for CL will be gone as well.

3 Replies

  • @rachylala What security software are you using ? Could be something is blocking your user folder. Check if the ransomware protection of your antivirus is blocking the game.

    If that doesn't help, try deleting the following file in your doc folder: ReticulatedSplinesView

    This will reset all pack banners as well as all new flags in your game. You will need to click them all away again but hopefully after that, the popup for CL will be gone as well.
  • rachylala's avatar
    rachylala
    Seasoned Rookie
    4 years ago
    @crinrict Your suggestion of deleting ReticulatedSplinesView worked; thank you so much!!

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