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ChickNuggEnthuse's avatar
ChickNuggEnthuse
Seasoned Vanguard
1 year ago

Crashes When Using Phone or Traveling

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.104.58.1030
What expansions, game packs, and stuff packs do you have installed? All Expansions except for rent. All game packs except Batuu, Strangerville, and realm of magic. Paranormal, nifty knitting, first pet, toddler, backyard, kids room, romantic garden, spooky, patio, luxury party. Desert luxe, little campers, fashion street.
Steps: How can we find the bug ourselves? Go to university housing (I'm specifically at the right tower of Foxbury housing) and attempt to use phone or travel.
What happens when the bug occurs? Game crashes when attempting to use phone or travel via phone or via clicking on another lot.
What do you expect to see? No crashing
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

‌

  • Game keeps crashing when I try to use phone or travel from Foxbury housing. 
  • This is now also happening at other non-university lots. I did not have this issue yesterday.

4 Replies

  • luthienrising's avatar
    luthienrising
    Hero+
    1 year ago

    @ChickNuggEnthuse This may well not be mod/CC-related, but a first step in tracking the issue is always to assume it might be. Could you please test this without mods/CC? Drag the Mods folder to the desktop, delete the file called localthumbcache, open the game to see how it works. Don't save the game, though.

    If the problem is still there, does it happen if you load a different household, or is it specific to that one? Does it happen in a different save?

  • ChickNuggEnthuse's avatar
    ChickNuggEnthuse
    Seasoned Vanguard
    1 year ago

    I found it! For anyone who comes across this thread and has the same problem, it might be cc by the name of (sheabuttyr) - daija dreads V2.package

    Odd since it wasn't on any of my Sims but fixed now

  • luthienrising's avatar
    luthienrising
    Hero+
    1 year ago

    @ChickNuggEnthuse Thanks! If you have a few minutes it would awesome if you could test those alone (the only Mods folder content) on a test save. I'll add them to my test list, but I'm unlikely to get to any of that list for a couple of weeks.

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